A Message to Our Customers on Our Response to the COVID-19 Crisis

Keen Battle Mead & Company has been proudly serving South Florida’s insurance needs for nearly 100-years. Please note that Keen Battle Mead has enacted our business continuity plan and is supporting all customers remotely.  All of our employees will continue to receive emails, phone calls and voicemails left through our phone system should you not reach them right away.

Contact Information for Claims & Service:

As the situation develops, we will respond accordingly.  Please know that we are committed to supporting your insurance needs throughout this outbreak. Thank you for your business, we sincerely appreciate it.


KBM Advisory on Business Interruption Insurance for Customers

KBM offers the following observation regarding Direct Damage and Business Interruption insurance coverage:

Business Interruption coverage is typically triggered under a commercial insurance policy when a covered risk / peril causes physical damage to the insured premises resulting in the need to shut down business operations.  For example, if a fire damages a business and the business cannot operate during repairs, business interruption coverage would be available subject to the terms and limits in the policy.

Most policies require a waiting period of 24 to 72 hours before coverage begins and coverage continues for the reasonable period of time to restore the property and reopen, subject to the coverage limit of liability.  Some commercial policies provide Business Interruption coverage when a business is shut down due to an Order by a civil authority.  However, the policy still typically requires a physical loss from a covered peril as the underlying cause of the business shut down to apply.

All insurance policies have exclusions of coverage for risks that are too great to be underwritten at an affordable price.  Global pandemics like COVID-19 usually fall into this category. However, policies can be different. We recommend that our customers reach out to your insurance agent advisor with any questions.

In The Know: Understanding the $2 Trillion Stimulus Package

This document provides an overview of the $2 trillion stimulus package, which is designed to provide financial assistance for those struggling as a result of the coronavirus (COVD-19) outbreak: